The University of Rochester is one of the country's top-tier research universities. Our 158 buildings house more than 200 academic majors, more than 2,000 faculty and instructional staff, and some 9,300 students - approximately half of whom are women.
Learning at the University of Rochester is also on a very personal scale. Rochester remains one of the smallest and most collegiate among top research universities, with smaller classes, a low 9:1 student to teacher ratio, and increased interactions with faculty.
Location: Strong Memorial Hospital
Full/Part Time: Full-Time
Full Time 40 hours Grade 007 Psychiatry SMH Strong Ties
8 AM-4:30 PM
With minimum general direction from the Administration and considerable latitude for initiative and independent judgment, provide clerical support for case management, Link, and Administration in a busy mental health care setting.
Provider Support (Case Management and Link):
Effectively communicate with patients, staff and community providers both over the phone and in person to appropriately asses and disseminate information. Answer phones, take messages and maintain a sign-out log for case management staff, CM coordinator and project link staff. Scanning of CM information into AllScripts regularly. Prepare reports as requested. Collect and process Case management program referral forms, which are forwarded to the NYS Office of Mental Health. Data entry of blended case management contact slips, and charging CSS case management contact slips. Provide copying, faxing assistance for Case Management and Link as needed on a daily basis. Distribute mail to case management and Link daily. Chart review for missing notes for all case managers monthly.
Oversees all bus orders and distribution of bus and cabs order to Strong Ties clinic, Case Management, and Project Link; including checking Medicaid authorizations.
Other Duties include maintaining checkbook entries, checkbook wire transfers, and tracking for financials of case management WRAP around funds. Coverage for other programs and support staff as needed. Other responsibilities as assigned.
2 years of post high school education: secretarial or word processing studies, or the equivalent. Full knowledge of Microsoft office products, ALPHA, and AllScripts a plus.