Assistant Dean, Outreach

Position Summary: Primarily responsible for managing Princeton's online presence and the campus visitor experience. Last year, the Admission Office managed over 47,000 registered visitors and many other non-registered guests and online views. As a premier institution and visitor destination, the University must offer a consistently high quality experience to all visitors of our campus and/or website.

The successful candidate will maintain Princeton's positive image and enhance our ability to effectively communicate and interact with the many diverse groups that visit on a daily basis.

The coordinator would monitor key social media platforms-- including Facebook, YouTube, Twitter, and College Confidential -- for Princeton references and would coordinate appropriate responses. The coordinator also would help determine ongoing strategy for the admission office's social media presence, including such issues as whether the admission office needs its own Facebook presence or more routinely appears on the University Facebook page.

Additionally, this position will help plan and coordinate major Admission Office campus events throughout the year.

The successful candidate will be expected to help oversee the Orange Key tour guide program, manage the admission reception building and coordinate planning for daily admission information sessions. This role is responsible for securing multiple on-campus venues for events and information sessions throughout the year.

The position will work closely with the Dean, Director, Office Manager, and Communications Manager to ensure successful delivery of goals and consistent messaging to prospective students, families, faculty, administration and alumni. The position will deliver post-event analysis, budget summaries, participant feedback, and suggestions for future improvements to the visitor experience.

Responsible for articulating the mission of Princeton University and conveying its policies and procedures to applicants, parents, guidance counselors, alumni and University personnel; making group presentations at high schools and college nights, as well as conducting information sessions on campus. Some reading, evaluating, and summarizing applications for admission will be expected. All officers are actively involved in the selection of the incoming freshmen class, and assisting with the transition from high school to college.

The position may require some travel in the fall. Involves additional time commitment (including weekends and extended hours) during the academic year, and sometimes in the summer.

Making public presentations about Princeton University's undergraduate academic and extracurricular programs and resources, and admission and financial aid policies and procedures to a variety of audiences (both on and off campus): e.g. to secondary school students and counselors, parents, and Princeton's Alumni Schools Committees.

Handling correspondence and phone inquiries.

Essential Qualifications: Position Requires:

- 3-5 years of experience in outreach programming online and/or on site
-Excellent writing and speaking skills
-Ability to communicate in electronic media and manage a large volume of online correspondence
-Must be able to relate positively to a variety of interests, backgrounds, and points of view by using tact, diplomacy, and discretion
-Must have the ability to exercise good judgment while working collegially in a high pressure, deadline driven environment
-Must be able to work with multiple vendors and campus constituents
-Familiarity with and a willingness to learn technology and data driven systems
-Ability to successfully manage large budgets
-Ability to be comfortable with complexity and ambiguity
-Ability to exercise good judgment in a variety of challenging conditions
-High energy level
-Willingness to learn and accept constructive feedback
-Resourcefulness, initiative and motivation
-Excellent organizational and time management skills

Preferred Qualifications: Preferred:

Success in a high volume guest/visitor operation with finite budgets, complex work scenarios and diverse audiences a plus. Excellent writing skills. Public speaking ability and meeting management are also highly valuable. Experience in a selective admission office preferred but not required.

The successful candidate will be required to successfully pass a background check.

Education Required: Bachelor's Degree

Application Deadline: Open Until Filled or See Position Summary.