Associate Director - International Pathway Recruitment
Requisition Number: STFR001214
Division/College: College of Professional Studies
FT/PT: Full Time
The Associate Director for International Pathway Program Recruitment provides oversight and direction for the recruitment, admission and enrollment of new international students to Northeastern University’s pipeline programs including the American Classroom. Reporting jointly to the Dean of International Student Services and Enrollment and the Executive Director of NU Global and working collaboratively with the Associate VP for Enrollment and Dean of Admission and the Director of Graduate Recruitment and Operations, the incumbent will develop and implement innovative and effective strategies, programs and policies to ensure Northeastern meets its international pipeline student enrollment goals. The individual in this position will attend, organize, and execute various international recruitment events including college fairs, open houses, on-line webinars and chats, as well as develop partnerships with other colleges and universities, organizations, and companies. The Associate Director for International Pathway Program Recruitment will manage partnership follow-up and maintain a comprehensive record of events and prospect conversions in order to increase student enrollment in the pipeline programs.
Working in close collaboration with EMSA, the individual in this position will be expected to facilitate and develop international partnerships and be able to create and implement new recruitment strategies to assist in the strengthening and diversification of the student population of the pipeline programs. This position will require extensive outreach efforts and effective interpersonal communications.
This Associate Director for International Pathway Program Recruitment position will require frequent international travel. A flexible work schedule is required in order to be out of country for up to four months per year. The Associate Director for International Pathway Program Recruitment must possess excellent communication skills in English as well as at least one other language, organizational, and relationship
building skills. This person must have the ability to work independently, as well as with teams of colleagues, and possess the aptitude for detail-oriented tasks. The Associate Director must also possess strong time management skills and have the ability to prioritize and balance responsibilities. The ideal candidate for this position will have two to three years of international recruiting experience within higher education or sales, preferably working with diverse populations, which include, but are not limited to, international, transfer, and traditional age students.
The incumbent will work closely with the Executive Director for NU Global, Dean of International Student Services and Enrollment, Director of GPAC Operation, College Deans (as appropriate), Associate Deans Department Chairs, Associate VP for Enrollment and Dean of Admissions, Admissions personnel within the College of Professional Studies, Director of Graduate Recruitment and Operations, Senior Director of Student Financial Services, Director of Enrollment Research, Executive Director of Enrollment Marketing and Communications, Directors of Enrollment Management and Student Affairs’ offices including Residential Life, members of the enrollment strategy team and colleagues within the enrollment unit to develop programs and policies to meet enrollment objectives and to ensure the success of new program initiatives.
Bachelor’s degree in international affairs or related field required. Master’s degree in student services or related field preferred. Six to eight years of experience in Higher Education with a minimum of four concurrent years of progressively responsible international recruitment, admissions and marketing and a proven understanding of the dynamics of a complex, global and ethnically diverse university community. The candidate should also have strong project management skills. The position requires an experienced international recruiter with strong interpersonal, written, and oral communication skills as well as demonstrated creative and analytical abilities.
The following competencies are integral to the successful performance as the Director of International Recruitment and New Program Initiatives
Personal Qualities – Reflects NU’s values and management practices in style and personal actions; Confident in self and gives personal best; Confident in and seeks the best from others; Ethical; Reliable in meeting commitments to others; Sets examples of delivering exceptional student service
Leverage Knowledge – share information across functions in the organization; transfer best practices and learnings whenever possible; encourage and share benefits of new skill development
Managing Change – Enjoys challenge of operating in a changing, complex environment; flexibility; tuned into the external environment; adaptable systems and processes; maintains values and culture while embracing the new
Customer Focus – customer-oriented; customer-centric; thinks about services and processes with customer foremost in mind; involves customers in developing and improving services; gets regular customer feedback
Priority Setting – good at setting priorities among many competing tasks and projects; process for vetting new ideas and incorporating into existing workload; maintains focus on what’s most important
Creativity/Innovation Management – developing new ideas; original; good judgment about which creative ideas and suggestions will work; facilitate effective brainstorming; good process of bringing creative ideas to fruition
Communications – good communications internally and externally; strong communications guidelines and systems; consistency; regularity; sense of everyone being in the loop; efficient use and balance of various communication methods
Managing & Measuring – clear assignment of responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress and results; accountability; timely feedback on accomplishments
Relationship Management – manages external and internal relationships effectively; proactively listens and communicates needs; partners well to reach objectives and goals of all parties; actively works to build relationships
Staff Development/Training – proactively develops new skills in staff members; invests in training; addresses career development needs of staff members; holds regular career planning discussions
Influence/Marketing – ability to influence external parties to the benefit of the organization; strong marketing presence and identity; good negotiation skills; well represented at key external events; customizes marketing approach to various audiences
Planning – regularly sets long and short-term goals and develops action plans; develops schedules and task/people assignments; measures performance against goals; evaluates results
Process Management – determines the processes necessary to get things done; organizes people and activities well; sees opportunities for synergy and integration; can simplify complex processes; gets more out of fewer resources
Cost Management – manages expenses wisely; utilizes effective internal budget process to manage costs; uses volunteers and other low-cost options; considers outsourcing activities better done by others; utilize internal staff talent to maximum degree; manages vendor relationships; attention to best price, price for value and service levels
Student Success Orientation – addresses immediate needs of student while understanding the long term implications to services and programs given what issues are repeatedly presented; builds relationships with student rather than viewing interaction as one-time; attention to best service levels
Entrepreneurial Spirit – ability and willingness to encourage risk taking while pursuing solutions to difficult challenges; adapting well to changing circumstances; determination to achieve
Partnerships – utilizes and grows NU’s strong and long-standing relationships with corporations, hospitals, foundations, museums, government, non-profit agencies, the public sector, community agencies and other universities
Diversity – assist and contribute to developing an organization in which people from different backgrounds, with different approaches to problem-solving and different ways of perceiving the world feel comfortable challenging assumptions which leads to a creative environment with an imagination that will propel the university forward
Technological Innovation – embraces appropriate technologies that are consistent with our values, needs and interests
Organizational Effectiveness – increases levels of efficiency and productivity across the department, division and university to support the development of new initiatives while ensuring the fulfillment of existing commitments
To be considered for this position please visit our web site and apply on line at the following link: Careers@Northeastern
Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. Northeastern University particularly welcomes applications from minorities, women and persons with disabilities. Northeastern University is an E-Verify Employer.