Financial Aid Administrative Supervisor (Financial Aid Specialist)

The City University of New York (CUNY) is the nation's leading urban public university serving more than 480,000 students in a wide range of educational programs at 24 colleges and institutions in New York City.
Job ID: 5004

Regular/Temporary: Regular

GENERAL DUTIES: Administers and supervises financial aid programs and operations.  

- Reviews contracts, disbursements, tuition and fees; validates student eligibility for various programs

- Administers, monitors and troubleshoots CUNY financial aid systems as well as Federal and NY State systems in order to ensure integrity of student databases and timely and accurate delivery of funds

- Assists CUNY staff, applicants, and students/families with advice on financial aid issues and eligibility 

- May review and reconcile student payroll processing

- Represents the Financial Aid function at Admissions events; works with academic departments as well as Bursar, Registrar, Admissions and Computing offices to assure staff understand and implement financial aid processes correctly

- Assists in the development and evaluation of Admissions processes

- Prepares documentation, instructions, and materials in various media to support financial aid activities

- Performs related duties as assigned.

Job Title Name: Financial Aid Specialist

CONTRACT TITLE: Higher Education Assistant

FLSA: Exempt

CAMPUS SPECIFIC INFORMATION: The Financial Aid Administrative Supervisor reports to the Director of Financial Aid and is responsible for assisting with the supervision of the financial aid operations. Will have the primary responsibility for coordinating personnel scheduling and other resources necessary to support operations/services of the office.

Responsibilities include:
- Coordinate and manage the workflow of the counseling and support staff including assisting the director with the design of professional development and training for the staff.
- Ensure that the financial aid operations, including input, Federal Loans, Federal Work Study, Return of Title IV, and consumer information, are in compliance with financial aid regulations.
- Coordinate the responses to financial aid inquiries from current and prospective students.
- Coordinate financial aid workshops, presentations, and events.
- Serve on college and university-wide committees as assigned.
- Assist in the development and implementation of office policies and procedures.
- Assist in the development and implementation of CUNYFIRST.

MINIMUM QUALIFICATIONS: Bachelor's Degree and four years' related experience required.

OTHER QUALIFICATIONS: A Bachelor's degree and a minimum of 4 years related experience in supervising and administering federal and state student financial aid programs required. Master's degree in public administration, management, or higher education preferred. Strong interpersonal, planning, organizational, and customer service skills with demonstrated ability to resolve conflicts and solve problems. Proven ability to work successfully with a multicultural population, maintaining program integrity is essential along with excellent oral and written communication skills. The ability to work some evenings and weekends are required.

COMPENSATION: Salary is commensurate with education and experience.

BENEFITS: CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans.  Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.

HOW TO APPLY: To apply, go to www.cuny.edu, select "Employment", and "Search Job Listing".  You will be prompted to create an account.  Return to this job listing using the "Job Search" page and select "Apply Now".

CLOSING DATE: Applications will be accepted until the position is filled with review of applications to begin 12/16/11.

JOB SEARCH CATEGORY: CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY: We are committed to enhancing our diverse academic community by actively encouraging people with disabilities, minorities, veterans, and women to apply.  We take pride in our pluralistic community and continue to seek excellence through diversity and inclusion. EO/AA Employer.