Office Manager/General Advisor
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Position Number: 00061896
Primary Function of Organizational Unit:
The mission of the Study Abroad Office is to serve all North Carolina State University students by providing academically-based international experiences which will give them the skills to be active, informed, and culturally sensitive citizens in the global community.
Essential Job Duties:
The major roles of the position are to greet and provide a first point of contact for anyone entering, e-mailing, or calling the Study Abroad Office; maintenance of office procedures manual; and receipt and logging of daily payments.
This position is also responsible for oversight of general student advising, including disbursing accurate information in a timely manner to students in all relevant medium, coordinating, giving, and training interns to give general advising sessions on a weekly basis, and including accurately scheduling individual advising appointments with regional advisors.
Departmental Required Skills:
Position requires ability to communicate knowledgeably to those who e-mail, visit or call inquiring about programs. To perform work, person in this position should also have the ability to learn and retain large amounts of information and adapt to a dynamic work environment.
Must have a strong interest and/or experience in study abroad or international education.
Computer abilities required, including experience with Excel or other spreadsheets, e-mail programs and Microsoft Word. Excellent telephone and writing skills and customer service. Cultural sensitivity to deal with international callers is necessary as well.
Preferred Experience, Skills, Training/Education:
Prefer basic knowledge of MS Excel, MS Word, and MS PowerPoint.
Previous experience working with students and experience in a study abroad environment.
Necessary Licenses or Certifications:
n/a
AA/EOE:
AA/EOE. In addition, NC State welcomes all persons without regard to sexual orientation. Persons with disabilities requiring accommodations in the application and interview process please call (919) 515-3148. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at www.wes.org. Degree must be obtained prior to start date.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
