Accounts Receivable Specialist III

Job no: 492480
Position Type: Full-Time
Location: Elgin, IL
Experience Level: Mid-Level
Categories: Office Support
Role: Accounts Receivable Specialist III

About ECC:

Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.

Work Schedule:

Varies: MT 10:15-7:15, WTH 7:45-4:45, F 8:15-4:45

Rate of Pay:

$36,192

FLSA Status:

Non-Exempt

Grant Funded:

No

Job Summary:

Coordinates the third party sponsorship program including, but not limited to all high-school partnerships, apprenticeships, Credit to Corporate Training, College Illinois, employer sponsorships, grant sponsorships, and serves as a resource to the frontline staff for all third party billing issues. Responsible for the timely and accurate depositing and reporting of all of the college’s receivables into the appropriate accounts. Processes student refunds and ensures that they are entitled to the refund based on college policy and federal regulations. Responsible for processing and monitoring failed payments, credit card chargebacks and customer disputes. Serves as the point person to the Student Accounts Assistants by coordinating the effort to notify students of both failed payments and issues within the third party billing program. Serves as the first level of escalation for student issues arising within the third party billing program. . Processes invoices and reminder notices for the Corporate Training Department and the Early Childhood Lab School and monitors their bad debt. Tracks payments from the State for Childcare Services and refund overpayments to the State when needed

This position serves as backup for the Student Accounts Coordinator.

Required Knowledge, Skills & Abilities:

1. Associate's degree (AA) in accounting or equivalent combination of education and experience.
2. Minimum of three years student accounts experience with an emphasis on balancing accounts, completing journal entries and having knowledge of generally accepted accounting principles.
3. Demonstrated ability to learn new computer applications and systems quickly in order to access a multitude of different databases and websites.
4. Proficient in the use of the Microsoft Office suite of software products, especially Word and Excel.
5. Must have the ability to multi-task, work independently, make decisions, and identify problems and solutions.
6. Posess excellent organizational skills with attention to detail.
7. Must have superior customer service skills.
8. Ability to perform well under pressure in a fast paced, dynamic work environment.
9. Must have excellent verbal and written skills and a professional attitude to interact with many external agencies, businesses, students and internal departments.
10. Must be able to maintain confidentiality.
11. Ability to work with diverse populations.
12. Ability to work a flexible schedule, which includes days/evenings/weekends as needed by the department.

Desired Knowledge, Skills & Abilities:

Additional college level accounting courses preferred.

Essential Duties:

1. Coordinate the third party billing program, which includes but is not limited to high school partnerships, apprenticeships, Credit to Corporate Training, College Illinois, employer sponsorships, financial aid scholarships, and state/federal financial aid that must be billed. Keeps detailed records by sponsor and tracks available monies left in student’s program. Processes invoices according to sponsor specifications.
2. Responsible for monitoring accounts for failed payments and responding to chargebacks.
3. Reconcile all cash and credit card receipts on a daily basis to the general ledger and various banking systems. Work with the Finance department during monthly bank/GL reconciliations.
4. Count the vault and verify for accuracy.
5. Add and remove charges from student’s accounts.
6. Process the weekly check run for Student Accounts. This involves verifying if the credit is due to the student, sponsor or a financial aid transmittal is required. Must also pay off balances in prior terms using current credit before issuing checks.
7. Work with the SA Technical Specialist to test any system patches related to accounts receivable.
8. Performs administrative assistant duties such as creating BPO’s each fiscal year for vendors providing services to Student Accounts. Enters invoices for payments for Student Account vendors. Audits the invoices and advises Bursar if services were not rendered according to agreement.
9. Assist the Early Childhood Lab School and Corporate Training department with invoice processing, collections. Keeps detailed records of childcare DHS sponsorship and the student’s co-payment. Must issue refunds back to DHS if an overpayment occurs.

Other Duties:

1. Serve as back up for Student Accounts Coordinator, as needed.
2. Perform other job-related duties as assigned which pertain to the job description.
3. Ability to work a flexible schedule, which includes days/evenings/weekends as needed by the department.

Physical Demands:

Sedentary (up to 10 lbs occasionally, sitting most of the time)

Visual Acuity:

Close visual acuity (e.g. computer, assembly)

Work Environment:

Moderate noise

Environmental Conditions:

Typical office or administrative

Current SSECCA Union Member Information:

Elgin Community College Support Staff of Elgin Community College Association (SSECCA) members that apply by 02/20/2019 and meet the posted minimum qualifications will receive full consideration.

Equal Employment Opportunity Statement:

Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers.

In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.

Advertised: February 13, 2019 Central Standard Time
Applications close:

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