POSITION: ADMINISTRATIVE SUPPORT COORDINATOR I		
JOB #18/60
Full-time, temporary position available on or after February 11, 2019 and ending on or before February 10, 2020 in Housing and Residential Life. Possibility of reappointment based on budget, department needs, and job performance.

ESSENTIAL DUTIES: Under the general supervision of the Director, Housing & Residential Life, and the daily direction of the Housing Business Operations Lead, this position provides coordination and/or support for the following areas: student financial inquires, summer conference program logistics, department record keeping, clerical and administrative support and purchasing and procurement. Duties include but are not limited to:
• Coordinate department purchasing, including requisitions, direct pay requests, transfers and the processing of invoices. Prepare and file monthly department credit card reports.
• Consult with colleagues for items outside established budget. Research and recommend vendors based on cost scenarios.
• Contact vendors for annual contracts. Review contracts making recommendations as needed.
• Serve as first level contact/responder for contract vendors. File paperwork relating to bid requests for facilities or other large scale housing projects, working with colleagues as needed.
• Serve as department cashier. Provide support for basic payment questions. Respond to student account inquiries, providing information and resources.
• Disseminate information about Housing payment schedules, installment plans, meal plans and other financial matters. Prepare and distribute monthly email notifications.
• Schedule appointments with the Student Accounts Specialist as appropriate.
• Coordinate meal plan allocations on student ID cards. Invalidate lost or missing student ID cards. Look-up meal plan allocations and balances and assist students with questions.
• Complete bi-weekly reconciliation to validate enrollment status for residents. Coordinate and assist with resident meal plan changes (e.g. increases and decreases).
• Process requests for off-campus rental references, as well as inquiries pertaining to the status of former residents.
• Coordinate the Deposit Deferral Process ensuring all forms are properly completed, filed and processed in StarRez database.
• Create annual financial forms related to the housing license agreement, including international student documents.
• Respond to summer conference group inquiries in relation to availability and services. Provide referrals to appropriate campus departments.
• Work with conference groups to ensure all university-required documents are on file prior to arrival. Maintain records of executed contracts.
• Facilitate communication between business operations, facilities and residential life to ensure readiness for conference groups.
• Communicate with camps regarding pre-arrival and on-site logistics. Verify supply inventory for camp-related items: lanyards, key pouches, key cards, etc.
• Oversee coding of key cards as well as pre- and post-room inspections are complete. Distribute final invoice to conference groups, tracking receipt of payment.
• Act as liaison for facilities projects to assist with scheduling, vendor communication and internal campus communication and scheduling.
• Serve as department record keeper and property control agent. Provide oversight of department paper and electronic business operations record-keeping.
• In the event of an afterhours or weekend emergency be available to return to campus as needed.
• Participate in regular emergency response planning, including tabletop exercises. Implement department emergency response protocols when activated.
• Cross-train across functional areas within the unit to ensure business continuity in a crisis.
• Serve as a liaison with campus and community entities to ensure the residential community remains operational. Assist with logistics to house and feed residents, including relocation, supply logistics, campus and community agencies coordination, communication via email, phone, internet and website, and overall safety and security measures.
• Work as part of the housing team to create a support network for residents through ongoing observation, interaction and communication with members of the residential community.
• As appropriate, act as liaison with students and family on various items relating to resident health and well-being.
• Coordinate special projects for the Director and Associate Director and perform other duties as assigned.

MINIMUM QUALIFICATIONS:
• Completion of a high school program, technical/vocational program, or their equivalents.
• Several years of related office work experience.

PREFERRED QUALIFICATIONS:
• Experience working in a collegiate student housing program, highly preferred. Strong organization skills.
• Demonstrated discretionary decision-making experience. Strong critical thinking and analytical skills. Ability to carry out a variety of complex assignments without detailed instructions.
• Capacity to work within an office environment with a servant-oriented customer service philosophy.
• Ability to work effectively as a member of a team, as well as the capacity to independently complete work.
• Ability and interest in working with a diverse population and sensitivity to the needs of all involved parties.
• Strong verbal, non-verbal and written communication skills; Ability to engage students in an outgoing, talkative, and energetic manner.
• Ability to perform under pressure, relate positively to people, and to motivate others to function as a fully participative member of a team.
• Ability to interpret and evaluate descriptions and explanations of problems brought forward by students, student family members, and vendors or community members.
• Ability to maintain a high level of confidentiality, as well as a thorough knowledge of department and campus policies, procedures and practices.
• Understanding of FERPA student records privacy regulations, as well as other federal regulations applicable to campus housing departments.
• Competence in the use of Microsoft Office Suite and Adobe Acrobat.

SPECIALIZED KNOWLEDGE, SKILLS, AND ABILITIES:
• Experience to be fully functional in all technical aspects of work assignments.
• Ability to understand and operate in a variety of organizational structures. Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures.
• Thorough knowledge of English grammar, punctuation, and spelling. Ability to draft and compose correspondence and standard reports.
• Ability to use and quickly learn new office support technology systems and software packages.
• Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages.
• Ability to independently prioritize and complete multiple work unit priorities and projects. Ability to independently apply discretionary decision-making to a wide variety of policies and procedures where specific guidelines may not exist.
• Working knowledge of budget policies and procedures.
• Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections.
• Ability to effectively handle a broad range of interpersonal contacts, including those with colleagues, at a higher administrative level and those sensitive in nature.

SALARY RANGE: $2,846 - $4,998 per month plus excellent paid benefits. (Anticipated salary will be $2,846 - $3,131 per month, depending on the qualifications of the successful finalist.) The California State University offers a premium benefit package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year.

APPLICATION DEADLINE: February 7, 2019

APPLICATION PROCEDURE: Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees. To be considered, qualified candidates must submit a completed CSUS employment application (download electronic application at http://www.csustan.edu/hr/Employment_Opportunities/Staff/index.html), cover letter, and resumé to:
	
California State University, Stanislaus ∙ Human Resources Department
Mary Stuart Rogers Educational Services Gateway Building, Suite 320 (3rd Floor)
One University Circle ∙ Turlock, CA 95382

For questions, please contact: Ms. Renee Giannini (209) 664-6652

Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD.As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at:https://www.dol.gov/ofccp/regs/compliance/sec503/Self_ID_Forms/VoluntarySelf-ID_CC-305_ENG_JRF_QA_508c.pdf.

THE INDIVIDUALS WHO APPEAR TO BE THE BEST QUALIFIED FOR THIS POSITION WILL BE CONTACTED BY TELEPHONE FOR AN INTERVIEW

PURSUANT TO THEJEANNE CLERY DISCLOSURE OF CAMPUS SECURITY POLICY AND CAMPUS CRIME STATISTICS ACT,THE ANNUAL SECURITY REPORT (ASR), IS NOW AVAILABLE FOR VIEWING ATHTTPS://WWW.CSUSTAN.EDU/ANNUAL-CAMPUS-SECURITY-REPORT. THE ASR CONTAINS THE CURRENT SECURITY AND SAFETY-RELATED POLICY STATEMENTS, EMERGENCY PREPAREDNESS AND EVACUATION INFORMATION, CRIME PREVENTION AND SEXUAL ASSAULT PREVENTION INFORMATION, AND DRUG AND ALCOHOL PREVENTION PROGRAMMING. THE ASR ALSO CONTAINS STATISTICS OF CLERY ACT CRIMES FOR STANISLAUS STATE FOR THE PREVIOUS THREE YEARS. A PAPER COPY OF THE ASR IS AVAILABLE UPON REQUEST BY CONTACTING THE OFFICE OF THE CLERY DIRECTOR LOCATED AT ONE UNIVERSITY CIRCLE, TURLOCK, CA 95382, OR BY CALLING 209-667-3572.

THE UNIVERSITY IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE AGAINST PERSONS ON THE BASIS OF RACE, RELIGION, COLOR, ANCESTRY, AGE, DISABILITY, GENETIC INFORMATION, GENDER, GENDER IDENTITY, GENDER EXPRESSION, MARITAL STATUS, MEDICAL CONDITION, NATIONAL ORIGIN, SEX, SEXUAL ORIENTATION, COVERED VETERAN STATUS, OR ANY OTHER PROTECTED STATUS. ALL QUALIFIED INDIVIDUALS ARE ENCOURAGED TO APPLY.CSU STANISLAUS HIRES ONLY INDIVIDUALS LAWFULLY AUTHORIZED TO WORK IN THE UNITED STATES. THE PERSON HOLDING THIS POSITION IS CONSIDERED A ‘MANDATED REPORTER' UNDER THE CALIFORNIA CHILD ABUSE AND NEGLECT REPORTING ACT AND IS REQUIRED TO COMPLY WITH THE REQUIREMENTS SET FORTH IN CSU EXECUTIVE ORDER 1083, REVISED 7/21/17, AS A CONDITION OF EMPLOYMENT.

INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE





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