Assistant Director of Annual Giving, Volunteer Manager
The Office of Annual Giving is seeking an individual to manage and motivate volunteers, both alumni and parents, to fundraise for Claremont McKenna College (CMC). The primary responsibilities for a successful Assistant Director are to identify, recruit, train, support, and steward volunteers. The individual in this role is responsible for strategically managing the volunteer roles in order to hit annual goals as developed in conjunction with the Director of Annual Giving.
Alumni fundraising volunteers--Class Agents and Reunion Gift Chairs--have class-specific fundraising and participation goals. These volunteers are required to give back to CMC to support current students, and to highlight their support of the institution. Parents Fund volunteers focus their fundraising efforts on families of current students as part of the broader Parents Network Board. All volunteers are invited back to campus each year for ImpactCMC Volunteer Weekend.
Reporting to the Director of Annual Giving, the Assistant Director works both independently and collaboratively to perform the following essential duties and responsibilities:
- Develop class-specific and parent outreach strategies with volunteers, balancing the individual goals of each class with the stated priorities of the College.
- Evaluate progress and measure effectiveness toward reaching established goals in order to further refine strategies in successive efforts.
- Report consistent metrics to the Director of Annual Giving, to Class Agent teams, Reunion committees, Parents Fund volunteers, the CMC Alumni Association, and the Parents Network Board with progress and challenges faced by each group.
- Recruit volunteers to serve in their respective roles, prioritizing based on loyal and generous donors, and relying on the expertise of current volunteers.
- Steward, cultivate, and solicit volunteers to make gifts to the College.
- Create and modify (as needed) training handbooks and welcome guides for all volunteer roles.
- Train volunteers at ImpactCMC Weekend, regional training events, and one-on-one conversations.
- Develop calendars of activity for all volunteers, working with fellow Assistant/Associate Directors to maximize coverage, frequency, and variety of messaging.
- Plan contact sprints and other means of volunteer outreach, including creation of lists and materials to share with volunteers.
- Collaborate with Annual Giving colleagues to develop and execute major initiatives (e.g. the GOLD Challenge).
- Steward volunteers through recognition at events, inclusion in all communications, and sincere notes of appreciation.
B.A. or B.S. degree required (undergraduate degree from a selective liberal arts institution preferred), or any combination of education and experience that provides the required knowledge, skills and abilities.
- A minimum of two years of volunteer management and/or direct fundraising with demonstrated ability to lead others towards a common goal is required.
- Excellent writing, public speaking, training, and presentation skills required.
- Strong interpersonal skills and an ability to interface professionally with alumni, parents, administration, faculty, and students is required.
- Requires superior organizational skills, an ability to work independently with minimal direction, and an ability to work well with others. Must be extremely detail-oriented.
- Ability to handle all activities, especially those containing confidential information, with discretion, courtesy, and good judgment while working with individuals from a wide variety of backgrounds is required.
- Must be able to work flexible hours, including weekends.
- Strong customer service background preferred.
- Knowledge of selective, private higher education landscape is preferred.
- Familiarity with advanced features of the Microsoft Office suite of products such as mail merges and vlookups is preferred; Knowledge of Blackbaud’s Raiser’s Edge and/or Reeher's Class Agent is preferred.
LICENSES: A valid driver's license or equivalent means of reliable transportation to off-site meetings and events is required.
GROOMING AND APPEARANCE:
The Claremont Colleges seek to maintain a neat and professional image at all times.
The regular hours for this position are Monday-Friday, 8:00 a.m. to 5:00 p.m. Hours will vary due to the needs of the department and will include evenings, weekends, and occasional travel.
CLASSIFICATION AND STATUS:
This is a full-time, 12 month, exempt level, benefits-eligible position.
This position does not have any direct reports.
Director of Annual Giving.
BACKGROUND CHECK: The successful candidate will be required to undergo a full consumer background check. Certain positions will require the successful completion of a post-offer physical agility test. Employment is contingent on the satisfactory results of the aforementioned, in addition to compliance with requirements cited in this job description.
ADA/OSHA: This job description defines the essential or fundamental job duties of this position. It is assumed that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title 1 of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA).
DISCLAIMER: This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. When duties and responsibilities change and develop, the College will review this job description and make changes of business necessity.
Claremont McKenna College hires and promotes individuals on the basis of their qualifications, consistent with applicable state and federal laws, without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, breastfeeding or related medical condition, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, genetic characteristic or information, military and veteran status, or any other characteristic protected by state or federal law. Inquiries may be directed to the Director for Human Resources, 528 N. Mills Avenue, Claremont, California 91711-4015, (909) 621-8490. All applicants must complete and submit an online application to be considered for an open position.
Employment is contingent upon new employee providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States, applicant's acceptability for positions requiring use of a college vehicle is contingent upon a driving record acceptable to the College's automobile liability insurance. Promotion from within is encouraged whenever qualified employees of Claremont McKenna College are available. Interested employees of the College are urged to contact the Office of Human Resources if qualified for any open position. Please do not contact departments directly.
In compliance with applicable laws ensuring equal opportunities to qualified individuals with a disability, CMC will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual (applicant or employee) with a disability if the disability affects the performance of essential job functions, unless the accommodation results in an undue hardship for the College. Employment decisions are based on the merit and not an individual’s disability.
An applicant or employee who requires an accommodation should contact the immediate supervisor and the Human Resources Office. If multiple accommodations are identified that do not pose an undue hardship for the College, the selection of an accommodation will be at CMC’s discretion. To request disability accommodation for any part of the application or hiring process, please contact Human Resources at (909) 621-8490 or [email protected] for assistance.