Police Communications Operator I
Police Communications Operator IJob Description:
The University of Florida Police Department invites applications from eligible candidates for two full-time vacant Police Communications I positions, assigned to its Communications Center. This exciting position requires a flexible work schedule, (a mandatory rotation of Day, Evening and Midnight shifts), mandatory overtime and proficiency in typing to successfully pass a standardized typing test of 35 cwpm; a criminal background check is required.
- Operate communications command center providing radio communication support to sworn and non-sworn department personnel. Maintain radio/telephone communication link between field officers and base station, supervisors, emergency services, and other law enforcement agencies. Receive and evaluate calls from the public requesting police assistance, of both emergency and non-emergency natures. Input and transmit call information using computer assisted dispatch system or manual card system. Refer callers to appropriate agencies or extensions. Contact appropriate parties to notify of complaints and/or actions required. Use computer assisted dispatch system to update and monitor law enforcement statuses, transmit requests for emergency services, and retrieve various data and records.
- Use various criminal justice and public safety computer systems to query and disseminate driver license records, vehicle registrations, stolen article files, warrants, criminal histories, and missing persons listings. Perform duties associated with the Florida Crime Information Center/National Crime Information Center (FCIC/NCIC) teletype equipment. Enter and modify records in state and national computer databases. Compose and transmit messages to other agencies. Monitor security or fire alarms activation on the Lenel OnGuard and Silent Knight alarm systems. Obtain and/or verify other information required by law enforcement officers using computer systems, two-way radio communications, and telephone. Contact other public safety agencies to obtain assistance (as needed). Prepare various departmental logs, reports, and forms. Complete occasional face-to-face training for more effective and efficient employee development.
- Perform miscellaneous duties to address business needs and changing business practices.
- Provide testimony and appear in judicial proceedings (witness appearance rather than arresting officer, used to witness rights, original complaint, how received, etc.
$14.73/ hourMinimum Requirements:
A high school diploma and one year of appropriate experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience. Proficiency in typing and State certification on the NCIC/FCIC computer system are required.Preferred Qualifications:
Knowledge of the appropriate methods of dealing with people in emergency/crisis situations. Ability to make correct decisions and function effectively and efficiently in high stress emergency situations. Ability to handle several activities simultaneously. Ability to respond to the public in a calm, effective manner. Ability to compile and compare written logs and reports. Ability to perform basics arithmetical calculations. Ability to plan, organize and coordinate work assignments. Ability to coordinate and disseminate information accurately. Ability to speak clearly, hear and listen effectively. Ability to communicate effectively verbally and in writing. Ability to establish and maintain effective working relationships with others.Special Instructions to Applicants:
If you are a Florida resident claiming veteran's preference, please upload a copy of your DD-214 with your application for consideration.
Overtime sometimes required. On-call status required in emergency situations.
Applications must be submitted by 11:55 p.m. (EDT) of the posting end date.
Individuals who wish to be considered, will need to submit an on-line application and resume.Health Assessment Required: Yes