Database and Business Intelligence Coordinator
Jackson Community College is looking for an individual to be responsible for the support and administration of many key business systems, including the software front-end and the back-end database and server technologies. Responsibilities also include the development and support of business intelligence/reporting tools.
Responsible for the support and administration of many key business systems, including the software front-end and the back-end database and server technologies. Responsibilities also include the development and support of business intelligence/reporting tools.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Responsible for specification, support, upgrades, and routine maintenance of software and databases systems including room scheduling software, MPSERS, MESC, inventory control, room access control, projects, fundraising and gift giving.
Maintains SQL and related back office database technologies. Researches and evaluates new querying, reporting, and programming applications. Installs, tests and supports data-mining tools, components and related software upgrades.
Uses advanced programming techniques to efficiently program technology monitoring and planning tools based on measurable performance indicators.
Administers active directory domain services functions including account and group maintenance.
Creates documentation, support, and web-based materials for the promotion and explanation of Information Technology services and operations.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge of:
* advanced features within Windows desktop operating system (current version)
* advanced features within Microsoft Office (Word, Excel, Access, Outlook, Visio and PowerPoint - current version)
* at least one mainstream programming language (C++, VB, Business Intelligence Development Studio, PowerShell, etc.)
* SQL database terminology, design strategies, and programming/documentation
* business intelligence applications (SQL Server Reporting Services, SQL Server Integration Services, Business Objects, Cognos, etc.) and business intelligence data models
* helpdesk software (current apps and versions)
* Microsoft Active Directory Domain Services (current version)
* web server technology (IIS, Tomcat) is preferred
* advanced features of Windows Server (current version)
Skills and Abilities to:
* manage multiple competing-priority projects by utilizing time management techniques
* work independently and in teams while supporting a diverse population of users
* be customer service oriented, self-motivated, and work under tight timelines with minimal supervision
* effectively use industry standard project management techniques
* use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
* write computer programs for various purposes
* identify complex problems and review related information to develop and evaluate options and implement solutions
* provide excellent written, listening, questioning, and oral communication
* communicate effectively both orally and in writing
* provide excellent organizational and interpersonal / human skills
* develop and conduct one-on-one and group instruction
* work with confidential records related to the position
* perform accurate work without close supervision or oversight
* work effectively with a wide range of constituencies in a diverse community
The knowledge, skills and abilities required are often obtained by completing a Bachelor's degree (B. A.) or by working two to four years in a related position or equivalent combination of education and experience.
JCC offers a generous retirement plan, campus fitness facility, employee assistance program; medical, dental & vision plans.
New JCC staff earn two weeks of vacation annually during their first year of employment. Additionally staff receives 15 paid holidays annually.
Jackson Community College encourages employees to commit time to volunteerism and provides release time for hourly employees to participate in community service activities.
JCC believes in giving our employees the tools and opportunities to excel at their career, which is why we provide free tuition for employee and dependents as well as numerous professional development opportunities.
All applications must be made online at: https://jobs.jccmi.edu
If assistance with online application process is required, contact Human Resources at 517-796-8468.
