Financial Aid Services Supervisor
Edison State College is a vibrant, open-door, baccalaureate degree granting public organization dedicated to educational excellence. At Edison, learning is a creative enterprise designed to encourage each student’s independence, intellectual gifts and thirst for knowledge. Our dedicated faculty teach from the heart, in a caring environment that fosters a sense of adventure, collaboration and respect for others. Located on the gulf coast in southwest Florida, Edison was established in 1962, and is the area’s oldest and fastest growing state college.
This is professional work responsible for supervising the financial aid service activities. Work will include the supervision of financial aid services staff. Individual will be responsible for counseling students regarding financial aid matters.
Supervises the daily activities of financial aid customer service staff, ensuring high quality customer service is provided efficiently and accurately and college operating procedures are followed by all staff.
Supervises, coaches, counsels and evaluates assigned staff.
Oversees and assists in the daily activities of financial aid services staff including counseling students; receiving, reviewing, and processing applications, and handling issues related to financial aid services.
Maintains the integrity of the financial aid processing and record keeping process.
Acts as the office manager for the department, ensuring an adequate supply of office materials, publications, and forms are available for the operation of the office.
Performs quality control for financial aid records to ensure accurate processing of financial aid awards and information.
In collaboration with the Director, develops and implements financial aid procedures and ensures compliance with federal and state laws and regulations, and college operating procedures.
Adheres to all College, financial aid, FERPA and related policies, regulations and procedures.
Attends and participates in staff meetings and other appropriate college committee meetings. Serves on committees or special task force teams as requested by the Director.
Evening and weekend duties may be necessary within the normal workweek.
Models and sustains effective Servant-Leadership and Shared Governance practices which enhance the achievement of the vision, goals, plans and student-centered culture of Edison State College.
These essential job functions are not to be construed as a complete statement of all duties performed; employees will be required to perform other job related duties as required. An employee with a disability is encouraged to contact the Human Resources Office to evaluate the job in greater detail in order to determine if she/he can safely perform the essential functions of this job with or without reasonable accommodation.
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Minimum Qualifications:
Bachelor's degree from a regionally accredited institution of higher education and two (2) years professional experience in financial aid or related professional experience;
OR
Associate's degree from a regionally accredited institution of higher education and four (4) years professional experience in financial aid or related professional experience.
Demonstrated experience using a personal computer and software such as MS Office and electronic mail.
Experience as a customer service supervisor.
Demonstrated ability to:
- Communicate effectively, both orally and in writing.
- Establish and maintain effective working relationships with faculty, staff, students and the public.
- Work in a fast-paced, demanding environment.
- Analyze fiscal data and prepare accurate accounting reports and statements.
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Preferred Qualifications:
Master's degree from a regionally accredited institution of higher education.
Experience with SunGard Banner software.
Familiarity with college financial aid.
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Special Instructions to Applicants
APPLICATION REQUIREMENTS:
Fully complete the application form. All work history must be included on the application and all fields must be accurately and specifically completed.
Candidates must list ALL work experience which proves sufficient for meeting minimum qualifications of this position.
Unofficial transcripts MUST be uploaded to the applicant system. It is suggested that all documents be uploaded as PDF documents. There is a 2 megabyte limit on each document.
TRANSCRIPTS:
- Candidates must upload copies of ALL transcripts (need not be official at the time of application) which prove sufficient for verifying minimum qualifications of this position.
- Official transcripts for all coursework and degrees are required at the time of hire.
- Foreign transcripts must be transcribed in English AND evaluated for U.S. equivalency by a bonafide U.S. evaluation service. The evaluation must be uploaded to the application.
PLEASE NOTE: Additional documents or changes cannot be made to your application once you have clicked on "Finished Attaching Documents" and receive your confirmation number.
We regret that we are unable to accept faxed, emailed, mailed or hand delivered application materials outside the Edison online e-Jobs system.
A selection committee will review application packages and will select a limited number of qualified applicants for interview.
Criminal background check and fingerprinting will be required of the final candidate.
Edison State College is proud to be a tobacco-free organization.
All programs, activities and facilities of Edison State College are available to all on a non-discriminatory basis, without regard to race, sex, age, religion, national origin, disability, sexual orientation, marital or veteran's status. The college is an equal access/equal opportunity institution. Questions pertaining to educational equity, equal opportunity, or equal access should be addressed to the College's Equity Officer at 239.489.9293.
