Admissions Representative

Job ID: 2009-5424

# Positions: 1

Division: DeVry University

Department: Department of Enrollment Management

About DeVry University:

As one of the largest degree-granting higher education systems in North America, DeVry University provides high-quality, career-oriented associate, bachelor's and master's degree programs in technology, science, business and the arts.  Nearly 70,000 students are enrolled at its 93 locations in 26 states and Canada, as well as through DeVry University's online delivery.  DeVry University is accredited by The Higher Learning Commission of the North Central Association, www.ncahlc.org. DeVry University, a division of DeVry Inc. (NYSE: DV), is based in Oakbrook Terrace, Ill.  For more information about DeVry University, visit www.devry.edu.

Overview:

At DeVry, academic excellence and student success are fueling our organization’s fast growth. Be a part of the dedicated team that is focused on helping our students reach their full potential. We’re looking for a performance minded Admissions Representative  at DeVry University to work directly with prospective students, helping them achieve their career aspirations through one of DeVry’s diverse academic programs. You’ll manage the student experience from the first phone call, respond to inquiries, conduct personal interviews, guide prospective students through the admissions process, answer enrollment questions and ensure a smooth transition into the classroom.

If you’re passionate about higher education and want a rewarding career helping students achieve academic success, then we want to talk to you.

This position is the first level within the Advisor job family.  In this role, the incumbent will be trained by successfully completing an initial training and/or certification process.  Under supervision, the Advisor I is responsible for generating prospective students for enrollment including all phases of the Admissions process from marketing the program with students to qualifying them for enrollment.  Resolves most enrollment questions and problems and refers only the most complex issues to higher levels.  

Essential Duties and Responsibilities:

• Conducts telephone interviews to screen initial questions from potential student applicants and to set up campus interviews with them.
• Conducts personal interviews to qualify candidates and to explain DeVry's academic programs and advises on what they need to do in order to meet DeVry's admissions requirements.
• Uses all marketing and recruiting tools to get the DeVry story in front of all prospects.
• Effectively addresses students' concerns to ensure that all prospects receive the full DeVry story and are aware of their career opportunities.
• Carefully assesses all prospective students to ensure that they have the student potential, traits, characteristics, and financial wherewithal to stay-the-course and remain enrolled until graduation.
• Studies course prerequisites, degree equivalents and accreditation of schools and computes grade point averages to establish students' qualifications for admission.
• Maintains full knowledge of DeVry's curriculum so as to be able to fully explain all course offerings and to select a program which best fits each student's needs and aspirations.
• Completes the applicant qualification process to determine their eligibility for admission by reviewing ACT or SAT test scores; advises students on placement test scores and arranges for additional qualification procedures.
• Completes the student application process by obtaining the application fee and the student application form.
• Ensures that satisfactory enrollment agreements are completed with each enrolled student in respect to proof of education, test scores, transferable courses and other enrollment variables that may prohibit students' enrollments.
• Fully understands DeVry's financing sources to be able to convey basic program eligibility requirements; refers students to financial aid department so that financial aid can be considered and be available when needed.
• Acts in a liaison capacity with other campus departments to ensure that the Department of Enrollment Management properly interacts with all areas affecting student enrollments.
• Solicits referrals from prospective candidates to provide a positive flow of student applicants; diligently follows all leads in order to fill PD quotas and lead workage percentages.
• Knows the importance of the student start rate goals for each term and uses effort, ingenuity and resourcefulness in meeting the Department of Enrollment Management's student enrollment objectives.
• Participates as a team member of the campuses Department of Enrollment Management by understanding team dynamics, rules and principles; works diligently and willingly towards the department's goals and objectives.
• Utilizes competent administrative skills by getting enrollment tasks done on time and within budget; maintains enrollment management records and completes all standard reports and adhoc reports, when needed, on time.
• Knows and applies the fundamental concepts, practices and procedures of the Department of Enrollment Management.
• Commits the time, work effort and job skills to achieve the enrollment goals and objectives for each school term (semester).
• Handles related duties as assigned.
• Adheres to laws and regulations governing student recruitment activities as well as the DeVry Code of Business Conduct and Ethics

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree preferred and sales experience helpful but not required.
• Outstanding written and verbal communication skills are required.
• Must be intelligent and must have persuasive skills and must understand and properly interpret human behavior.
• Must have quality voice and pronunciation skills to be able to speak well and be clearly understood.
• Must be a competent administrator and a self-starter and have the ability to work with little supervision. Must be a team player, willing to share and exchange.
• Must have the ability to make ethical decisions, doing what is always best for the students as well as the Company.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Thank you for applying for this outstanding opportunity today.

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