Job Description: This is a full-time, 12 month, exempt position that falls within the APA Union.
General Statement of Duties: The Staff Associate, Military and Veteran Student Counselor works in support of active military and veteran students and other centralized advising initiatives to help ensure the delivery of quality advising and financial services. Evening hours are required.
Supervision Received: Director, Academic Achievement Center and Director, Office of Financial Aid.
1. Provide support to military and veteran students with respect to chapter benefits, admission requirements, transfer credits, advising and other academic support services.
2. Serve as academic advisor for a roster that may include students with undeclared majors, first year students, students on academic probation, transfer students, and continuing education students seeking information regarding course selection and potential for matriculation.
3. Serve as the primary academic advisor to veteran and active military students.
4. Provide support to veteran students with respect to orientation, academic planning, student life needs, and act as a liaison to faculty and academic departments.
5. Assist in creating clear guidelines for resolving student grievances related to course withdrawals due to anticipated deployments, military weekend duty responsibilities, or changes of military duty.
6. Coordinate and deliver workshops, seminars and programs that support the retention and academic success of military and veteran students.
7. Assist with the interpretation and development of the Veteran's Administration University policies and procedures.
8. Undertake research and program development related to academic advising and supporting active military and veteran students as they transition into the University.
9. Participate in academic advising meetings and assist with overall planning and delivery of programming.
10. Maintain the Veteran's Affairs extranet and intranet presence on the University website.
11. Conduct exit interviews with students withdrawing from the University.
12. Carry out other professional duties as assigned by the Academic Achievement Center and the Office of Financial Aid in support of military and veteran student affairs. Required Qualifications: 1. Master's degree in counseling, student personnel or other related field.
2. One to three years of experience working in the areas of veteran's advocacy work, academic advising, college teaching and/or delivery of student support services.
3. Knowledge of Veterans' Administration regulations, requirements, and benefits.
4. Military experience
5. Demonstrated ability to build relations and work closely with veteran community groups, and other veteran agencies.
6. Knowledge of higher education principles, practices, and procedures.
7. Demonstrated ability to work in stressful situations is required. Position requires sensitivity to human concerns, flexibility, patience, professional integrity and a concern for student needs in a demanding academic context. Preferred Qualifications: Experience working with student information systems such as Banner Special Instructions to Applicants: